5777 Bit Privacy Policy – Your Data, Protected

01 Who We Are

5777 Bit is an online gaming platform operated for players in Bangladesh. The platform offers casino games, crash games, fish shooting titles, sports betting, and live dealer tables, all accessible via the 5777 Bit website and mobile app. When this policy refers to "5777 Bit", "we", "us", or "our", it means the operating entity behind the 5777 Bit platform.

For any privacy-related queries, you can reach the 5777 Bit data team directly at [email protected]. We aim to respond to all privacy enquiries within five business days.

02 Data We Collect

5777 Bit collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment processors when you make a transaction. The table below summarises the main categories of data collected.

5777 Bit does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 Why We Collect Your Data

Every piece of data that 5777 Bit collects has a specific, legitimate purpose. We do not collect data speculatively or without a clear reason. The main purposes are:

• Account management — to create and maintain your 5777 Bit account, verify your identity, and keep your account secure.
• Payment processing — to process deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
• Legal compliance — to meet age verification, anti-money laundering (AML), and know-your-customer (KYC) obligations.
• Responsible gaming — to monitor for signs of problem gambling and to apply any limits or exclusions you have set on your account.
• Customer support — to respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform improvement — to analyse how players use 5777 Bit so we can fix issues, improve performance, and develop new features.
• Fraud prevention — to detect and prevent fraudulent activity, duplicate accounts, and abuse of bonuses or promotions.

04 How We Use Your Data

Beyond the core purposes listed above, here is how your data flows through the 5777 Bit platform on a practical level:

When you register, your name, date of birth, and mobile number are used to create your account profile. This profile is the foundation of everything you do on 5777 Bit — it links your bets, your balance, your bonuses, and your transaction history together in one place.

When you make a deposit or withdrawal, your wallet number is passed to the relevant payment processor (bKash, Nagad, or Rocket) to complete the transaction. 5777 Bit receives a confirmation and transaction reference from the processor but does not store your full wallet credentials on its own servers.

Your game and betting activity is recorded to maintain an accurate account balance, to calculate bonus wagering progress, and to generate your transaction history. This data is also used in aggregate — stripped of personal identifiers — to analyse game performance and player behaviour trends across the platform.

Device and IP data is used primarily for security purposes: to detect unusual login patterns, to identify potential account sharing, and to flag suspicious activity for review. This data is not used to build advertising profiles.

05 Cookies and Tracking

5777 Bit uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players interact with it. Cookies are small text files stored on your device when you visit the site.

The cookies used by 5777 Bit fall into three categories:

• Essential cookies — these are required for the platform to function. They manage your login session, keep your account secure, and remember your preferences during a session. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies — these help 5777 Bit understand which pages are visited most, how long players spend on different sections, and where technical issues occur. Analytics data is aggregated and does not identify individual players.
• Functional cookies — these remember your language preference, display settings, and other customisations so you don't have to reset them every time you visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 5777 Bit, but some features may not work as intended.

06 Data Sharing

5777 Bit does not sell, rent, or trade your personal data. Data is shared with third parties only in the following limited circumstances:

• Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and security standards.
• Identity verification providers — when KYC verification is required, your identity documents may be shared with a third-party verification service. These providers are contractually bound to handle your data securely and to use it only for verification purposes.
• Game providers — some game titles on 5777 Bit are supplied by third-party studios. These providers may receive a session token and game result data to operate the game, but they do not receive your full account profile or payment details.
• Legal and regulatory authorities — 5777 Bit will disclose personal data to law enforcement or regulatory bodies when required to do so by law, court order, or to protect the rights and safety of players and the platform.

All third parties with whom 5777 Bit shares data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

07 Data Security

Protecting your personal data is a core responsibility at 5777 Bit. The platform uses a combination of technical and organisational measures to keep your data safe:

• All data transmitted between your device and the 5777 Bit platform is encrypted using SSL/TLS protocols.
• Account passwords are stored using one-way hashing — 5777 Bit staff cannot see your password in plain text.
• Access to player data within the 5777 Bit organisation is restricted on a need-to-know basis. Support agents can see only the data necessary to resolve your query.
• Payment data is handled exclusively by PCI-compliant payment processors. Raw card or wallet credentials are never stored on 5777 Bit servers.
• Regular security reviews are conducted to identify and address potential vulnerabilities in the platform.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 5777 Bit account has been compromised, contact support immediately at [email protected] and change your password without delay.

08 Data Retention

5777 Bit retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The general retention periods are as follows:

• Account and registration data — retained for the duration of your account and for up to five years after account closure, to meet legal and regulatory obligations.
• Transaction records — retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Identity verification documents — retained for the duration of your account and for up to five years after closure.
• Support communications — retained for up to two years from the date of the last interaction.
• Device and session data — retained for up to 12 months from the date of collection.
• Cookie and analytics data — retained for up to 13 months from the date of collection.

When data reaches the end of its retention period, it is either permanently deleted or anonymised so that it can no longer be linked to an individual player.

09 Your Rights

As a 5777 Bit player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.

5777 Bit will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be informed of the extension and the reason for it.

10 Children's Privacy

The 5777 Bit platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has accessed or registered on 5777 Bit, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

5777 Bit may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

For significant changes — particularly those that affect how your data is used or shared — 5777 Bit will notify registered players via the mobile number on their account before the new policy takes effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

We recommend reviewing this page periodically. If you have any concerns about a change to the Privacy Policy, contact support before the effective date of the change.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, the 5777 Bit team is available 24/7.

• Email: [email protected]
• Live chat: Available on the 5777 Bit platform after login.

For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For the full terms governing your account, see the Terms and Conditions.